COVID-19 SAFETY PLAN
During the pandemic, our mandate of providing community, connection and support to all mothers and moms to be, remains as important, if not more so, than ever before.
We believe strongly in the physical, mental, emotional, and social benefits of coming together for classes and while we will continue to host online, virtual options, we will begin to offer safe, fun and amazing indoor sessions following all current PHO guidelines.
Below are the details of our CONTINUED safety protocols:
1-There are no restrictions on indoor class size at this time according to PHO. However, we will continue to consider the comfort and safety of all students and teachers and will limit our class sizes accordingly based on location
2-Hand sanitizer will be available to all participants and trainers
3-Masks are optional in all areas of facilities at this time.
4-Zero tolerance policy around sickness for both instructors and participants. If you are unwell, feeling off, or symptomatic of illness, you will not be allowed to participate in class. Should your instructor feel unwell, there will be a substitute or the option for an online class that day.
5-Flexible make up policy. If you need to miss a class due to illness, or Covid-19 symptoms, you will be granted a make up class option.
**all outdoor classes are weather dependent and cancellation will be at the discretion of your instructor. If weather poses an issue, the option to hold class online or indoors that day will also be presented**
We ask that all trainers and participants refer to the governments self assessment tool here:
TMP POLICES
CLASS CANCELLATION:
Class cancellation window is 2 hrs prior to class. If cancellation occurs in less than 2 hrs, session will be lost. Extenuating circumstances will be considered.
PERSONAL TRAINING CANCELLATION:
Personal Training sessions require 24 hours notice for cancellation unless due to illness. Extenuating circumstances will be considered. No shows will not be tolerated and sessions will remain paid in full.
REFUND POLICY:
Registered classes are non refundable and non-transferable. Exceptions to the rule? If you experience any of the below – we’ve got you covered!
If you are attending prenatal classes and are required to stop exercise/activity at the advice of your Health Care Practitioner
If you are attending prenatal classes and have your baby early
If you are attending mom/baby classes with a non-mobile baby who becomes mobile mid session
UNLIMITED MEMBERSHIP CANCELLATION:
There is no minimum commitment for our unlimited, monthly membership however, we do ask for 30 days notice in the event cancellation is required.
CLASS PASS EXPIRY
Our 5 class pass expires 2 months after purchase.
Our 10 class pass expires 4 months after purchase.